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CUSTOMER SUPPORT

  • What printers is this cover compatible with?
    Our cover fits popular sublimation photo printers, including the DNP DS 40, DNP DS 620+, and their Citizen brand equivalents ie CX2
  • Why does the cover have a sloped top?
    The sloped-top design prevents people from placing drinks or items on top of the printer, reducing the risk of spills and damage during events.
  • Q: What is the return policy for items purchased?
    A: At Photo Booth Printe 1, we strive to ensure customer satisfaction with all our products. Our return policy allows customers to return items within 14 days of purchase for a full refund, provided the unit is returned to us undamaged. Please note that the cost of shipping will not be included in the refund, and customers are responsible for the return shipping expenses. This policy helps us maintain the quality and integrity of the products we offer, ensuring you have the best photo booth experience possible.
  • Does the cover include a tablet holder?
    Yes, it features a built-in, adjustable tablet holder that accommodates both a 12.9-inch iPad Pro and a Microsoft Surface Pro.
  • What material is the cover made from?
    The cover is made from lightweight aluminum, combining durability with portability.
  • How easy is it to set up and store the cover?
    The cover assembles and disassembles in just a few minutes. When not in use, it stores flat for easy transport and minimal storage space.
  • Can I access the printer easily during use?
    Yes, the front panel is removable, allowing quick access to your printer. For models like the DNP DS 620+, there’s enough space to open the printer drawer for paper and ribbon replacement without removing the cover entirely.
  • Where is the cover made?
    The cover is proudly designed and manufactured in London, UK.
  • How can I pre-order the cover?
    You can express your interest by contacting us through our website. We will only take payment once we reach our minimum order quantity of 20 units, and pre-orders will be fulfilled on a first-come, first-serve basis.
  • Are there any color options?
    Yes, the cover is available in black or white finishes. Because the cover is made up of aluminum sheets once disassembled, it will be very easy to final wrap so that you can create a printer cover to match your brand
  • Can I request customizations?
    At this time, the cover is only available as described. Future customization options may depend on demand.

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ABOUT US

The printer covers were originally created for Ghelani Studios' high-end events, requiring a sleek setup. After reviewing market options, we designed our ideal printer cover for booth setups.

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